LEKOCH selects fine materials to produce their flatware pieces. However, even the high quality stainless steel may stain if not properly taken care of. To maintain the look of your Lekoch cutlery throughout the years follow the recommendations below.
After each use, wash the cutlery in warm water and mild detergent. Avoid using detergents with chlorine or anti-limestone agents.
HANDWASH When hand washing your Lekoch cutlery, avoid using abrasive cloths or scrubs. Be sure to wash off any food remains as soon as possible after use.
DISHWASHER If washing your cutlery in a dishwasher, make sure that at the end of cycle the flatware pieces are completely dry. Hand dry them with soft cloth, if still wet. Minimize contact of the flatware with the dishwasher steam. Remove the cutlery from the dishwasher as soon as the cycle has finished and wipe each item with a dry soft cloth, even if the item looks dry.
KNIFE BLADES Take extra care with knife blades. Knife blades are made of 304 steel to give them more cutting power and hardness. This means they are less resistant to oxidation. Make sure they are washed straight after use and well dried before putting them away. They should be kept in a dry place.
We truly believe our artisans create some of the most amazing products in the world, and we want to make sure we back that up with a risk-free ironclad 90 day guarantee.
If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase.
Buying items online can be a daunting task, so we want you to realize that there is absolute ZERO risk in buying something and trying it out. If you don't like it, no hard feelings we'll make it right.
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions.
It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
We have 24/7/365 Ticket and Email Support. Please contact us if you need assistance.
CAN I RETURN MY ORDER?
In case you've received a damaged item please send us some photos of the item, shipping label, and the package so we could file a claim with the shipping company for damaging your goods.
Print the label, attach to the box they were originally sent in (or any similar sized box) and send back to our warehouse.
Drop off at the carrier.
You can expect to receive your refund or new products when the package arrives in our warehouse.
MAKE A DIFFERENCE!
A percentage of sales goes to Doctors Without Borders (MSF). They help people worldwide where the need is greatest, delivering emergency medical aid to people affected by conflict, epidemics, disasters, or exclusion from health care. We Can!